Our service

The best beer goes hand-in-hand with the best service. Therefore, we are happy to answer your questions anytime.

Order hotline

We can be reached from Monday to Friday, 08:00 to 16:00 and are looking forward to your orders. For orders outside business hours, please leave a message between 08:00 on Sunday and 08:00 on Monday, with delivery two business days later. Orders can be placed via fax and email outside of business hours on any weekday and will be dealt with during the above-mentioned business hours. Please keep in mind the delivery takes up to 2 business days.

In extremely urgent cases, small emergency orders can be placed for delivery by courier. These are subject to additional charges.

Bar service & technical hotline

Anyone who wishes to give their guests the ultimate refreshment experience needs a perfect beer tapping system and appropriate support. If any questions or problems arise during bar system operation or you would like to place an order for cleaning, our team is available from Monday to Friday, 07:00 to 20:00 and on Saturdays, Sundays and public holidays (except December 24th) from 10:00 to 20:00.

Gastronomy internal services

Simone Smida

Sabine Talkner

Event service

For large events outside the Ottakringer event location

If your beer supply is running low, or if you need an additional fridge or other rental equipment for your event quickly, you have come to the right place. Our rental equipment is always available – with quick and cost-effective delivery. (Note: longer delivery times or low rental equipment stocks may occur during high season.)

You can reach us from Monday to Thursday from 8am to 4:30pm and on Friday from 8am to 3pm under

Ottakringer Shop rental equipment

For private events

If your beer supply runs low at short notice or you need a beer dispensing system or other rental equipment for your private celebration, our Ottakringer Shop can provide a quick solution. Regardless if it is beer from the keg or the bottle, spirits or soft drinks, you will find everything to meet your needs here. All drinks can also be ordered pre-cooled.


Ottakringer Platz 1, 1160 Vienna

International trade services

Suncica Kocic, MSc


Matthias Hofmarcher

Event location team

Josef Wiedenhofer

Brewery tours

Brauwerk tours

Sandra Runggatscher

Image and logo material

You will find pictures and logos of our products in our Download Area