HORECA partners

Over the years, our hotel, restaurant and catering partners continue to make an integral contribution to the great success of our company. We are proud and grateful to call them indispensable members of the Ottakringer family.


Long-term partnerships and individual support make it possible to understand the needs of our customers. In choosing the right products and developing tailor-made sales strategies, we always find the best option for you.

Order hotline for hotel, restaurant and catering customers

We can be reached from Monday to Friday, from 08:00 to 16:00 and we are looking forward to your orders

You can also place your order by leaving a message from 08:00 on Sunday to 08:00 on Monday for delivery on Tuesday.

Fax or email orders outside of our business hours will be dealt with on the next business day, with delivery in at least two business days later.

For urgent deliveries, small emergency orders can be placed during our business hours of Monday to Friday, 08:00 to 16:00. Same day deliveries by courier are subject to additional charges. 

Bar service & technical hotline

Anyone who wishes to give their guests the ultimate refreshment experience needs a perfect beer tapping system and appropriate support. If any questions or problems arise during bar system operation or you would like to place an order for cleaning, our team is available from Monday to Friday, 07:00 to 20:00 and on Saturdays, Sundays and public holidays (except December 24th) from 10:00 to 20:00 :

HORECA internal services 

If you have any more questions, please contact: 

Head of hotel, restaurant and catering internal sales services
Kerstin Lehner

  • T: +43 1 49100-2270

Simone Smida

  • T: +43 1 49100-2292

Sabine Talkner

  • T: +43 1 49100-2287

E: o_gastro_innendienst@ottakringer.at

General Terms and Conditions of Trading

For HORECA customers

Here you will find general terms and conditions of the Ottakringer Brewery for hotel, restaurant and catering customers.

Here you will find all of the information regarding allergies.